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One of Convergence Solutions, Inc.'s core values is to exceed our customer's expectations. Providing prompt, professional service is one way we continuously “WOW” our customers.
"...the customer service that Convergence Solutions, Inc. provides takes us back to a time when a business really cared about how the customer felt..."
Response time in an emergency situation is when a communications vendor is put to the test. Convergence Solutions, Inc. is prepared with crash kits, in stock supplies, and a technical team on call 24 hours a day, 7 days a week.
We offer an impressive 1-4 hour response time for emergencies and within a 24 hour response time for all other requests.
Our technicians are thoroughly trained to troubleshoot and diagnose an array of issues. They will quickly add or move extensions, make programming changes, repairs, or replacements so you experience little to no down time.
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