Industry News and Articles

Convergence Technologies and Their Splendid Hosted VoIP Services

July 12th, 2022 by admin

Close up of hands holding tablet with words 'VoIP' on screen with server room in background.

The advancing times have helped companies utilize several new technologies for their benefit. These technologies and recent inventions have helped businesses run smoother than before, bringing even more convenience. While...

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Posted in: Business Communications

Hosted PBX- The New Telecom Solution for Businesses

June 9th, 2022 by admin

Close up of an office phone in use, with one hand dialing on the keypad and the other holding the receiver out of focus in the background.

Sometimes taking business calls becomes a challenging task. So many things cause an interruption in communication, which can tarnish the company's reputation. When you are unable properly contact your dealers, investors, or anyone linked with the...

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Posted in: Business Communications

VoIP - An Enhanced Way of Conducting Business

February 14th, 2022 by admin

A man using a laptop and a headset with technology icons overlaid

Renowned as a proven technology, the Voice over Internet Protocol (VoIP) is a methodology that makes it convenient for you or anyone for that matter to make calls via an internet connection. With broadband usage rising, VoIP has become the primary...

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Posted in: Business Communications

Call Recording with Simple PCI Compliance Features

May 19th, 2021 by admin

Businessman Recording Voice Message on Smartphone

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage. Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...

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Posted in: Cloud Applications

Cloud Access Control Systems: A Giant Leap Forward in Security and Convenience

April 14th, 2021 by admin

Computer and Phone Network Connected to the Cloud

Now is a great time to transition your access control system to the cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage. As a long-time access control systems installer,...

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Posted in: Business Communications

Small Business Phone Systems: Don’t Renew Until You Evaluate Hosted Solutions

March 17th, 2021 by admin

Businessman on Phone in Office Setting

If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...

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Posted in: Business Communications

Cell Signal Booster: Which Kind Is Right for Your Office Building?

February 10th, 2021 by admin

Button Icons of Communication Devices with Wifi Signals

Does your office have a cell-phone dead-zone? Convergence Solutions has been installing cell signal boosters for 9 years. We’ll take you through some of the most common questions and concerns that a small business has when amplifying their cell reception....

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Posted in: Business Communications

Total Cost of Ownership (TCO) for On-Premise VoIP: Are You Paying Too Much?

January 13th, 2021 by admin

Back of Man's Head with Phone Receiver Held to Ear

If there were a war between hosted VoIP and on-premise PBX solutions, then historically, there would have been no clear victor. The field was split fairly evenly between SMBs and enterprise, with the majority of large organizations preferring on-premise...

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Posted in: Cloud Applications

Business Security Cameras Have Come a Long Way

December 16th, 2020 by admin

Security/Surveillance Cameras Mounted on Exterior of Building

You know a B2B industry has come a long way when consumers start buying in. Typically, this means that the market has matured, bringing a higher level of convenience and cost-effectiveness. This is absolutely true in the security camera...

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Posted in: Cloud Applications

Incremental Migration to VoIP

November 18th, 2020 by admin

Globe and Phone Receiver Black and White Line Illustration

Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....

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Posted in: Cloud Applications