April 25th, 2023 by admin
Over the past few years, cloud-based contact centers have become increasingly popular. For businesses that want to streamline their customer service operations and reduce costs, a cloud call center offers a multitude of features such as auto attendant...
Read Full Story »
Tags: call recording, cloud solutions, Convergence Cloud, hosted solutions, phone systems, telecommunications
Posted in: Business Communications
April 5th, 2023 by admin
On-premise PBX solutions are private branch exchange (PBX) systems that are installed, configured, and managed on an organization's premises. These types of systems are permanently hosted within the company's own network and hardware infrastructure...
Read Full Story »
Tags: business technology, cloud solutions, Convergence Cloud, phone systems, unified communications, voip
Posted in: Business Communications
February 10th, 2023 by admin
ConvergenceCloud Business Messaging is a cloud-based messaging platform that provides businesses of all sizes with powerful tools and features to help them stay connected with their customers. With ConvergenceCloud Business Messaging, business owners...
Read Full Story »
Tags: business messaging, business technology, cloud solutions, hosted solutions, phone systems, telecommunications
Posted in: Cloud Applications
January 5th, 2023 by admin
Cloud PBX is a powerful and efficient solution for business communications. It offers many advantages over traditional phone systems, including lower costs, increased scalability, higher levels of security, and flexibility. Plus, it can help you save...
Read Full Story »
Tags: cloud solutions, phone systems, unified communications, voip
Posted in: Business Communications
November 18th, 2022 by admin
VoIP systems are revolutionizing the way businesses communicate. By using the internet to connect phone calls, VoIP systems offer many advantages over traditional phone systems. Perhaps the most significant advantage is cost savings. VoIP systems typically...
Read Full Story »
Tags: cloud solutions, hosted solutions, ip phone, on-premise solutions, phone systems, unified communications, voip
Posted in: Cloud Applications, Business Communications
November 1st, 2022 by admin
In recent years, there has been a rise in popularity in the number of organizations switching to cloud-hosted PBX phone systems. Having the ability to add a robust phone system along with all the tools and features you require without needing to maintain...
Read Full Story »
Tags: business technology, cloud solutions, phone systems, unified communications, voip
Posted in: Business Communications
October 11th, 2022 by admin
Communication is one of the most integral parts of any business. Standard phones or mobile phones were used to reach people for the longest time. However, the drawback of using regular cellular connectivity has always existed. What is the...
Read Full Story »
Tags: ip phone, phone systems, unified communications, voip
Posted in: Business Communications
October 6th, 2022 by admin
SIP trunking has taken over the business world by storm. According to Transparency Market Research, the global SIP trunking service will keep growing at an annual rate of 13% until 2030, meaning its market value could reach $35.5 billion by the same...
Read Full Story »
Tags: business technology, ip phone, phone systems, SIP, softphone, voip
Posted in: Business Communications
July 12th, 2022 by admin
The advancing times have helped companies utilize several new technologies for their benefit. These technologies and recent inventions have helped businesses run smoother than before, bringing even more convenience.
While...
Read Full Story »
Tags: hosted solutions, phone systems, unified communications, voip
Posted in: Business Communications
June 9th, 2022 by admin
Sometimes taking business calls becomes a challenging task. So many things cause an interruption in communication, which can tarnish the company's reputation. When you are unable properly contact your dealers, investors, or anyone linked with the...
Read Full Story »
Tags: hosted solutions, phone systems, telecommunications, video conferencing
Posted in: Business Communications
February 14th, 2022 by admin
Renowned as a proven technology, the Voice over Internet Protocol (VoIP) is a methodology that makes it convenient for you, or anyone for that matter to make calls via an internet connection. With broadband usage rising, VoIP has become the primary...
Read Full Story »
Tags: business technology, ip phone, phone systems, remote work, unified communications, voip
Posted in: Business Communications
March 17th, 2021 by admin
If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...
Read Full Story »
Tags: cloud solutions, hosted solutions, phone systems, telecommunications
Posted in: Business Communications
May 17th, 2020 by admin
With schools and office buildings closing for COVID-19, employees might need to work from home on very short notice and for an indeterminate period of time. Here’s how you can make the transition seamlessly.
They say you never get more on your plate...
Read Full Story »
Tags: cloud solutions, phone systems, remote work, video conferencing
Posted in: Work from Home