Industry News and Articles

Why Business Messaging Is a Game-Changer

October 1st, 2024 by admin

Happy man reading text message

In today's fast-paced business environment, companies are constantly searching for new ways to gain an edge over their competitors. At Convergence Solutions, we pride ourselves on staying ahead of the curve and identifying cutting-edge technologies...

Read Full Story »

Posted in: Business Communications

Empower Your Business with Convergence Solutions' Unified Communications

September 16th, 2024 by admin

Man working on phone and laptop

In the modern digital age, efficient communication is the backbone of business success. With teams spread across multiple locations and projects operating on tight deadlines, organizations need powerful collaboration tools to stay connected and productive....

Read Full Story »

Posted in: Business Communications

Maximizing Performance and Scalability via Structured Cabling

August 16th, 2024 by admin

Strucuted Cabling

At Convergence Solutions, we understand the critical role cabling plays in modern technology infrastructures. As a leading provider of structured cabling and cable management services, we've witnessed firsthand the challenges organizations face when...

Read Full Story »

Posted in: Services

The Future of Office Security: Convergence Cloud-Based Access Control

August 5th, 2024 by admin

Businessman hand working on digital cloud diagram

When it comes to securing your office or workplace, access control is critical. Being able to control who can enter which areas and at what times is essential for protecting sensitive information, equipment, and assets. It also helps deter theft,...

Read Full Story »

Posted in: Cloud Applications

Elevating Customer Service: The Power of Cloud-Based Contact Centers

July 16th, 2024 by admin

Contact center headset

The rise of cloud-based contact center solutions has been remarkable in recent years as businesses increasingly recognize the benefits they offer. The popularity of these solutions is soaring due to their ability to streamline customer service operations...

Read Full Story »

Posted in: Services

Revolutionizing Visitor Management with Convergence Cloud VMS

July 1st, 2024 by admin

Man working on laptop with cloud content on the background

Visitor management has become a critical aspect of ensuring security and operational efficiency. Traditional pen-and-paper logbooks are no longer sufficient to meet the evolving needs of modern businesses. As companies grow and security concerns escalate,...

Read Full Story »

Posted in: Cloud Applications

Comprehensive Physical Access Control: Securing Facilities with an Integrated Approach

June 3rd, 2024 by admin

Factory Facility

Physical access control refers to the systems and measures implemented to regulate and monitor the entry and exit of individuals into secure areas or facilities. In today's world, where the protection of assets, data, and personnel is of utmost...

Read Full Story »

Posted in: Services

Stay Connected with Convergence Cloud UCaaS

April 1st, 2024 by admin

Two people video conferencing with mobile phones

Convergence Cloud UCaaS transforms communication with its cloud-based solution. It simplifies collaboration across teams and locations, providing unified communication tools, flexibility, and scalability. Companies that utilize it can experience...

Read Full Story »

Posted in: Cloud Applications

Why Should Your Business Use the Convergence Cloud Visitor Management System?

March 18th, 2024 by admin

A person working on multiple devices which are connected

Have you ever walked into an office where the vibe felt... off? Maybe the reception area was chaotic, or you were greeted with a confusing sign-in sheet and a disinterested nod. It's not the welcome wagon anyone hopes for, and it sets the tone for...

Read Full Story »

Posted in: Cloud Applications

Convergence Cloud Security Offerings

March 1st, 2024 by admin

A digital blue shield with the word protection over it

With the advent of advanced technologies, traditional security systems may fall short of providing comprehensive protection. Convergence Solutions offers a game-changing solution with its Convergence Cloud Security Platform. Let's explore...

Read Full Story »

Posted in: Services

Be More Productive with UCaaS Solutions

February 15th, 2024 by admin

A group of people at a table with devices that all connect and provide unfieid communications

Optimizing communication and collaboration is the key to sustained growth and success of modern business. Unified Communications as a Service (UCaaS) solutions have emerged as a game-changer, offering businesses a comprehensive platform to enhance...

Read Full Story »

Posted in: Services

Increase Employee Mobility with Hosted PBX Solutions

February 1st, 2024 by admin

A person dialing an office desk phone

The concept of traditional office spaces is evolving rapidly. As remote work becomes increasingly prevalent, organizations seek innovative solutions to enhance employee mobility and ensure seamless communication. One such solution gaining prominence...

Read Full Story »

Posted in: Business Communications

What are the Benefits of Structured Cabling Systems?

January 2nd, 2024 by admin

Structured cables

Chaos, confusion, and cords – they come in threes. Your business's digital life needs structure and what better way to organize it than tapping into the benefits offered by structured cabling systems? Structured cabling ensures that your...

Read Full Story »

Posted in: Services

What Are the Benefits of Video Conferencing Solutions

December 1st, 2023 by admin

A person holding a mobile phone with a video conference including other coworkers

Modern businesses rely on digital tools for business communication. Digital resources are highly efficient, cost-effective, and time-saving, making them ideal for business operations. One of the most valuable aspects of digitalization is video conferencing....

Read Full Story »

Posted in: Services

Why Your Company Should Utilize UCaaS/CRM Integration

November 16th, 2023 by admin

Person using a phone for communication

In the digital age, businesses must be agile and responsive to customer needs. UCaaS with CRM integration is your secret weapon to achieve this and more. Whether you run a small setup from home or an enterprise, connecting with customers effectively...

Read Full Story »

Posted in: Services

What Is Cloud PBX

November 2nd, 2023 by admin

A person holding a mobile phone

Businesses are not very fond of modern technologies because they tend to be disruptive. This is why they have yet to adopt the Cloud. The fact is that cloud computing offers a business scalability, flexibility, and cost-efficiency. If you are hesitant...

Read Full Story »

Posted in: Cloud Applications

Why Should Your Company Use Business Messaging Services

October 16th, 2023 by admin

A person excitedly looking at their phone

In today's digital-first world, it's tough to get customers' attention. Traditional marketing methods like email and cold calls are often lost in the noise. But there's a new way to reach your customers that's more effective and engaging: business...

Read Full Story »

Posted in: Services

Why Your Business Needs Intrusion Detection & Deterrence

October 2nd, 2023 by admin

A person in a hoodie on a computer conveying the dangers of hacking

In today's digital age, businesses rely heavily on technology and data to operate efficiently and compete in the market. However, with the increasing reliance on digital infrastructure comes the growing threat of cyber-attacks and unauthorized access....

Read Full Story »

Posted in: Business Communications

Why Current Technology Assurance Program Has Value in today's Industry

September 18th, 2023 by admin

A person with a tie holding a tablet

In today's rapidly evolving technological landscape, businesses across industries are becoming increasingly dependent on technology to drive innovation, streamline operations, and stay competitive. As a result, the importance of ensuring the reliability,...

Read Full Story »

Posted in: Services

What are the Benefits of the Convergence Cloud Visitor Management System

September 1st, 2023 by admin

Visitor management system

In the past, a pen-and-paper visitor logbook was pretty much enough to meet the demands of the workplace, but this is no longer the case. Businesses are growing, and keeping track of visitors and their entry-exit timings is becoming more important....

Read Full Story »

Posted in: Cloud Applications

Improve Collaboration with Convergence Cloud Web Conferencing

August 21st, 2023 by admin

Learn how Convergence Cloud Web Conferencing helps improve collaboration

Effective collaboration is crucial for businesses and teams to thrive in today's fast-paced and interconnected world. Whether collaborating on projects, conducting virtual meetings, or sharing ideas across distances, the ability to communicate and...

Read Full Story »

Posted in: Cloud Applications

Benefits of Cloud-Based Access Control Systems

August 2nd, 2023 by admin

Learn why cloud-based access control systems are in demand

Businesses and organizations are facing increasing challenges when it comes to safeguarding their assets and ensuring the safety of their employees and customers today. Traditional access control systems, reliant on physical infrastructure and manual...

Read Full Story »

Posted in: Cloud Applications

The Benefits of Convergence Cloud VoIP

July 17th, 2023 by admin

A mobile phone displaying the concept of Convergence Cloud VoIP solutions

In today's fast-paced and interconnected world, efficient and reliable communication is crucial for businesses and individuals alike. Traditional telephone systems, burdened with complex infrastructure and costly maintenance, have given...

Read Full Story »

Posted in: Cloud Applications

Streamline Communications with Convergence Cloud Hosted PBX

July 3rd, 2023 by admin

Learn how Convergence Cloud Hosted PBX streamlines communication

In today's fast-paced business landscape, effective communication is paramount to success. Whether it's collaborating with team members, connecting with clients, or managing remote employees, businesses rely on streamlined communication...

Read Full Story »

Posted in: Cloud Applications

The Benefits of UCaaS with CRM Integration

June 16th, 2023 by admin

A woman working from home while talking on her cellphone

UCaaS (Unified Communications as a Service) is becoming increasingly popular as businesses look for new and innovative ways to improve customer service. With UCaaS, companies can access all their communication tools (such as voice, chat, video conferencing,...

Read Full Story »

Posted in: Services

The Difference Video Conferencing Solutions Can Make for a Business

May 23rd, 2023 by admin

A man working from home and using video conferencing technology to communicate with his co-workers.

Video conferencing solutions can provide a business with an array of benefits. From improved collaboration between colleagues and clients to reduced travel expenses, video conferencing solutions make it easy for businesses to stay connected no matter...

Read Full Story »

Posted in: Cloud Applications, Business Communications, Services

On-Premise PBX Solutions and How Convergence Cloud Helps

April 5th, 2023 by admin

Cloud PBX concept of IP Telephone device with VoIP Services Icons connected by lines

On-premise PBX solutions are private branch exchange (PBX) systems that are installed, configured, and managed on an organization's premises. These types of systems are permanently hosted within the company's own network and hardware infrastructure...

Read Full Story »

Posted in: Business Communications

Convergence Cloud New Physical Building Security Platform Offerings

March 20th, 2023 by admin

A man looking over blueprints on a desk that is covered in security systems.

Security Alarms, Surveillance, & Access Control All in One Physical Security System The Convergence Cloud Security Platform is a comprehensive security and alarm system that ensures your building is safe and secure. This system can replace an existing...

Read Full Story »

Posted in: Services

The Benefits of Convergence Cloud PBX

March 9th, 2023 by admin

Papers showing graphs, a cup of coffee, and a cell phone on a desk

The cloud is a major buzzword in tech, but what does it mean for your business? The cloud can be an incredibly useful tool for businesses of all sizes. From startups to enterprise corporations, the cloud can help you improve efficiency, increase scalability...

Read Full Story »

Posted in: Cloud Applications

How Artificial Intelligence is Changing Video Surveillance

February 20th, 2023 by admin

A man's blue eye. Artificial Intelligence Surveillance Systems concept

The use of Artificial Intelligence (AI) in video surveillance is a growing trend. AI-powered surveillance systems offer many advantages - they can detect anomalies, recognize faces and objects, improve security, and provide analytics to identify areas...

Read Full Story »

Posted in: Cloud Applications

The Benefits of ConvergenceCloud Business Messaging

February 10th, 2023 by admin

A man looking at his cellphone

ConvergenceCloud Business Messaging is a cloud-based messaging platform that provides businesses of all sizes with powerful tools and features to help them stay connected with their customers. With ConvergenceCloud Business Messaging, business owners...

Read Full Story »

Posted in: Cloud Applications

Benefits of Cloud Surveillance Systems

December 7th, 2022 by admin

A businessman pointing at a digital rendering of a surveillance camera on a blue background

Nowadays, it's more important than ever to have a reliable security system in place to protect your home or business. And with the advent of cloud-based surveillance systems, it's easier and more affordable than ever to do just that. Cloud-based...

Read Full Story »

Posted in: Cloud Applications

Is Cloud PBX a Good Option for Your Business?

November 1st, 2022 by admin

A businessman looking at his cell phone

In recent years, there has been a rise in popularity in the number of organizations switching to cloud-hosted PBX phone systems. Having the ability to add a robust phone system along with all the tools and features you require without needing to maintain...

Read Full Story »

Posted in: Business Communications

SIP Trunking Service 101 – How It Can Help in Business Growth

October 6th, 2022 by admin

A close-up profile view of a woman with digital lines coming from her mouth

SIP trunking has taken over the business world by storm. According to Transparency Market Research, the global SIP trunking service will keep growing at an annual rate of 13% until 2030, meaning its market value could reach $35.5 billion by the same...

Read Full Story »

Posted in: Business Communications

VoIP - An Enhanced Way of Conducting Business

February 14th, 2022 by admin

A man using a laptop and a headset with technology icons overlaid

Renowned as a proven technology, the Voice over Internet Protocol (VoIP) is a methodology that makes it convenient for you, or anyone for that matter to make calls via an internet connection. With broadband usage rising, VoIP has become the primary...

Read Full Story »

Posted in: Business Communications

Call Recording with Simple PCI Compliance Features

May 19th, 2021 by admin

Businessman Recording Voice Message on a Smartphone

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage. Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...

Read Full Story »

Posted in: Cloud Applications

Cloud Access Control Systems: A Giant Leap Forward in Security and Convenience

April 14th, 2021 by admin

Computer and Phone Network Connected to the Cloud

Now is a great time to transition your access control system to the Cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage. As a long-time access control systems installer,...

Read Full Story »

Posted in: Business Communications

Cell Signal Booster: Which Kind Is Right for Your Office Building?

February 10th, 2021 by admin

Button Icons of Communication Devices with Wifi Signals

Does your office have a cell phone dead zone? Convergence Solutions has been installing cell signal boosters for 9 years. We'll take you through some of the most common questions and concerns that a small business has when amplifying its cell reception....

Read Full Story »

Posted in: Business Communications

Business Security Cameras Have Come a Long Way

December 16th, 2020 by admin

Security/Surveillance Cameras Mounted on Exterior of Building

You know a B2B industry has come a long way when consumers start buying in. Typically, this means that the market has matured, bringing a higher level of convenience and cost-effectiveness. This is absolutely true in the security camera...

Read Full Story »

Posted in: Cloud Applications

Incremental Migration to VoIP

November 18th, 2020 by admin

Globe and Phone Receiver Black and White Line Illustration

Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....

Read Full Story »

Posted in: Cloud Applications

Building-Wide Wi-Fi for Business (2019 Update)

December 4th, 2019 by admin

Young Business Team Having Discussion In Front of Window

As businesses rely increasingly on cloud applications, the most important aspect of office infrastructure is shifting from processing speed to connectivity. A worker with robust, low-latency connectivity to the Internet can be more productive than...

Read Full Story »

Posted in: Business Communications