Industry News and Articles

Call Recording with Simple PCI Compliance Features

May 19th, 2021 by admin

Businessman Recording Voice Message on Smartphone

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage. Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...

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Posted in: Cloud Applications

Cloud Access Control Systems: A Giant Leap Forward in Security and Convenience

April 14th, 2021 by admin

Computer and Phone Network Connected to the Cloud

Now is a great time to transition your access control system to the cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage. As a long-time access control systems installer,...

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Posted in: Business Communications

Cell Signal Booster: Which Kind Is Right for Your Office Building?

February 10th, 2021 by admin

Button Icons of Communication Devices with Wifi Signals

Does your office have a cell-phone dead-zone? Convergence Solutions has been installing cell signal boosters for 9 years. We’ll take you through some of the most common questions and concerns that a small business has when amplifying their cell reception....

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Posted in: Business Communications

Business Security Cameras Have Come a Long Way

December 16th, 2020 by admin

Security/Surveillance Cameras Mounted on Exterior of Building

You know a B2B industry has come a long way when consumers start buying in. Typically, this means that the market has matured, bringing a higher level of convenience and cost-effectiveness. This is absolutely true in the security camera...

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Posted in: Cloud Applications

Incremental Migration to VoIP

November 18th, 2020 by admin

Globe and Phone Receiver Black and White Line Illustration

Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....

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Posted in: Cloud Applications

Building-Wide Wi-Fi for Business (2019 Update)

December 4th, 2019 by admin

Young Business Team Having Discussion In Front of Window

As businesses rely increasingly on cloud applications, the most important aspect of office infrastructure is shifting from processing speed to connectivity. A worker with robust, low-latency connectivity to the Internet can be more productive than...

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Posted in: Business Communications