April 25th, 2023 by admin
Over the past few years, cloud-based contact centers have become increasingly popular. For businesses that want to streamline their customer service operations and reduce costs, a cloud call center offers a multitude of features such as auto attendant...
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Tags: call recording, cloud solutions, Convergence Cloud, hosted solutions, phone systems, telecommunications
Posted in: Business Communications
February 10th, 2023 by admin
ConvergenceCloud Business Messaging is a cloud-based messaging platform that provides businesses of all sizes with powerful tools and features to help them stay connected with their customers. With ConvergenceCloud Business Messaging, business owners...
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Tags: business messaging, business technology, cloud solutions, hosted solutions, phone systems, telecommunications
Posted in: Cloud Applications
June 9th, 2022 by admin
Sometimes taking business calls becomes a challenging task. So many things cause an interruption in communication, which can tarnish the company's reputation. When you are unable properly contact your dealers, investors, or anyone linked with the...
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Tags: hosted solutions, phone systems, telecommunications, video conferencing
Posted in: Business Communications
March 17th, 2021 by admin
If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...
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Tags: cloud solutions, hosted solutions, phone systems, telecommunications
Posted in: Business Communications
February 10th, 2021 by admin
Does your office have a cell phone dead zone? Convergence Solutions has been installing cell signal boosters for 9 years. We'll take you through some of the most common questions and concerns that a small business has when amplifying its cell reception....
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Tags: business technology, cloud solutions, on-premise solutions, telecommunications
Posted in: Business Communications
November 18th, 2020 by admin
Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....
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Tags: business technology, cloud solutions, hosted solutions, telecommunications, voip
Posted in: Cloud Applications
December 4th, 2019 by admin
As businesses rely increasingly on cloud applications, the most important aspect of office infrastructure is shifting from processing speed to connectivity. A worker with robust, low-latency connectivity to the Internet can be more productive than...
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Tags: business technology, connectivity, telecommunications, wi-fi
Posted in: Business Communications