Industry News and Articles

Call Recording with Simple PCI Compliance Features

May 19th, 2021 by admin

Businessman Recording Voice Message on Smartphone

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage. Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...

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Posted in: Cloud Applications

Total Cost of Ownership (TCO) for On-Premise VoIP: Are You Paying Too Much?

January 13th, 2021 by admin

Back of Man's Head with Phone Receiver Held to Ear

If there were a war between hosted VoIP and on-premise PBX solutions, then historically, there would have been no clear victor. The field was split fairly evenly between SMBs and enterprise, with the majority of large organizations preferring on-premise...

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Posted in: Cloud Applications

Business Security Cameras Have Come a Long Way

December 16th, 2020 by admin

Security/Surveillance Cameras Mounted on Exterior of Building

You know a B2B industry has come a long way when consumers start buying in. Typically, this means that the market has matured, bringing a higher level of convenience and cost-effectiveness. This is absolutely true in the security camera...

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Posted in: Cloud Applications

Incremental Migration to VoIP

November 18th, 2020 by admin

Globe and Phone Receiver Black and White Line Illustration

Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....

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Posted in: Cloud Applications