Industry News and Articles

How Business Messaging Increases Productivity in Your Business

May 20th, 2024 by admin

Man using mobile phone to send email message

In today's fast-paced business environment, where efficiency and productivity reign supreme, companies are constantly seeking innovative solutions to streamline operations and maximize output. One such solution that has gained significant traction in...

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Posted in: Business Communications

Embrace the Future of Telecommunications with CTAP

May 4th, 2024 by admin

A person assessing technology hardware

In today's fast-paced business environment, staying ahead of the curve with technology is no longer an option but a necessity. Failing to adapt to the latest advancements can leave your organization lagging behind competitors, struggling with inefficient...

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Posted in: Business Communications

Increase Productivity and Efficiency with Web Conferencing

April 17th, 2024 by admin

Two people video conferencing with their mobile phones

Today, the way we conduct business is evolving at an unprecedented rate. One of the most significant shifts in recent years has been the widespread adoption of video conferencing technology. What was once considered a luxury or a novelty has become...

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Posted in: Business Communications

Increase Employee Mobility with Hosted PBX Solutions

February 1st, 2024 by admin

A person dialing an office desk phone

The concept of traditional office spaces is evolving rapidly. As remote work becomes increasingly prevalent, organizations seek innovative solutions to enhance employee mobility and ensure seamless communication. One such solution gaining prominence...

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Posted in: Business Communications

Why Your Business Needs Intrusion Detection & Deterrence

October 2nd, 2023 by admin

A person in a hoodie on a computer conveying the dangers of hacking

In today's digital age, businesses rely heavily on technology and data to operate efficiently and compete in the market. However, with the increasing reliance on digital infrastructure comes the growing threat of cyber-attacks and unauthorized access....

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Posted in: Business Communications

The Difference Video Conferencing Solutions Can Make for a Business

May 23rd, 2023 by admin

A man working from home and using video conferencing technology to communicate with his co-workers.

Video conferencing solutions can provide a business with an array of benefits. From improved collaboration between colleagues and clients to reduced travel expenses, video conferencing solutions make it easy for businesses to stay connected no matter...

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Posted in: Cloud Applications, Business Communications, Services

Convergence Cloud Contact Center Features: Auto Attendant and Call Recording

April 25th, 2023 by admin

A contact center employee wearing a VoIP headset and smiling

Over the past few years, cloud-based contact centers have become increasingly popular. For businesses that want to streamline their customer service operations and reduce costs, a cloud call center offers a multitude of features such as auto attendant...

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Posted in: Business Communications

On-Premise PBX Solutions and How Convergence Cloud Helps

April 5th, 2023 by admin

Cloud PBX concept of IP Telephone device with VoIP Services Icons connected by lines

On-premise PBX solutions are private branch exchange (PBX) systems that are installed, configured, and managed on an organization's premises. These types of systems are permanently hosted within the company's own network and hardware infrastructure...

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Posted in: Business Communications

Learn About the Many Benefits of Cloud PBX for Your Business

January 5th, 2023 by admin

VoIP headphones resing on a white table with a business phone in the background

Cloud PBX is a powerful and efficient solution for business communications. It offers many advantages over traditional phone systems, including lower costs, increased scalability, higher levels of security, and flexibility. Plus, it can help you save...

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Posted in: Business Communications

The Complete Guide for VoIP Systems

November 18th, 2022 by admin

young-man-at-home-on-laptop-wearing-headset-taking-notes-home-office

VoIP systems are revolutionizing the way businesses communicate. By using the internet to connect phone calls, VoIP systems offer many advantages over traditional phone systems. Perhaps the most significant advantage is cost savings. VoIP systems typically...

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Posted in: Cloud Applications, Business Communications

Is Cloud PBX a Good Option for Your Business?

November 1st, 2022 by admin

A businessman looking at his cell phone

In recent years, there has been a rise in popularity in the number of organizations switching to cloud-hosted PBX phone systems. Having the ability to add a robust phone system along with all the tools and features you require without needing to maintain...

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Posted in: Business Communications

Why Making the Big Leap to VoIP Is Favorable for Your Company

October 11th, 2022 by admin

Planet earth on dark background with network connectivity rings around it.

Communication is one of the most integral parts of any business. Standard phones or mobile phones were used to reach people for the longest time. However, the drawback of using regular cellular connectivity has always existed. What is the...

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Posted in: Business Communications

SIP Trunking Service 101 – How It Can Help in Business Growth

October 6th, 2022 by admin

A close-up profile view of a woman with digital lines coming from her mouth

SIP trunking has taken over the business world by storm. According to Transparency Market Research, the global SIP trunking service will keep growing at an annual rate of 13% until 2030, meaning its market value could reach $35.5 billion by the same...

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Posted in: Business Communications

Convergence Technologies and Their Splendid Hosted VoIP Services

July 12th, 2022 by admin

Close up of hands holding tablet with words 'VoIP' on screen with server room in background.

The advancing times have helped companies utilize several new technologies for their benefit. These technologies and recent inventions have helped businesses run smoother than before, bringing even more convenience. While...

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Posted in: Business Communications

Hosted PBX- The New Telecom Solution for Businesses

June 9th, 2022 by admin

Close up of an office phone in use, with one hand dialing on the keypad and the other holding the receiver out of focus in the background.

Sometimes taking business calls becomes a challenging task. So many things cause an interruption in communication, which can tarnish the company's reputation. When you are unable properly contact your dealers, investors, or anyone linked with the...

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Posted in: Business Communications

VoIP - An Enhanced Way of Conducting Business

February 14th, 2022 by admin

A man using a laptop and a headset with technology icons overlaid

Renowned as a proven technology, the Voice over Internet Protocol (VoIP) is a methodology that makes it convenient for you, or anyone for that matter to make calls via an internet connection. With broadband usage rising, VoIP has become the primary...

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Posted in: Business Communications

Cloud Access Control Systems: A Giant Leap Forward in Security and Convenience

April 14th, 2021 by admin

Computer and Phone Network Connected to the Cloud

Now is a great time to transition your access control system to the Cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage. As a long-time access control systems installer,...

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Posted in: Business Communications

Small Business Phone Systems: Don’t Renew Until You Evaluate Hosted Solutions

March 17th, 2021 by admin

Businessman on Phone in Office Setting

If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...

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Posted in: Business Communications

Cell Signal Booster: Which Kind Is Right for Your Office Building?

February 10th, 2021 by admin

Button Icons of Communication Devices with Wifi Signals

Does your office have a cell phone dead zone? Convergence Solutions has been installing cell signal boosters for 9 years. We'll take you through some of the most common questions and concerns that a small business has when amplifying its cell reception....

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Posted in: Business Communications

Building-Wide Wi-Fi for Business (2019 Update)

December 4th, 2019 by admin

Young Business Team Having Discussion In Front of Window

As businesses rely increasingly on cloud applications, the most important aspect of office infrastructure is shifting from processing speed to connectivity. A worker with robust, low-latency connectivity to the Internet can be more productive than...

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Posted in: Business Communications