Industry News and Articles

Call Recording with Simple PCI Compliance Features

May 19th, 2021 by admin

Businessman Recording Voice Message on Smartphone

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage. Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...

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Posted in: Cloud Applications

Cloud Access Control Systems: A Giant Leap Forward in Security and Convenience

April 14th, 2021 by admin

Computer and Phone Network Connected to the Cloud

Now is a great time to transition your access control system to the cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage. As a long-time access control systems installer,...

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Posted in: Business Communications

Small Business Phone Systems: Don’t Renew Until You Evaluate Hosted Solutions

March 17th, 2021 by admin

Businessman on Phone in Office Setting

If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...

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Posted in: Business Communications

Cell Signal Booster: Which Kind Is Right for Your Office Building?

February 10th, 2021 by admin

Button Icons of Communication Devices with Wifi Signals

Does your office have a cell-phone dead-zone? Convergence Solutions has been installing cell signal boosters for 9 years. We’ll take you through some of the most common questions and concerns that a small business has when amplifying their cell reception....

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Posted in: Business Communications

Total Cost of Ownership (TCO) for On-Premise VoIP: Are You Paying Too Much?

January 13th, 2021 by admin

Back of Man's Head with Phone Receiver Held to Ear

If there were a war between hosted VoIP and on-premise PBX solutions, then historically, there would have been no clear victor. The field was split fairly evenly between SMBs and enterprise, with the majority of large organizations preferring on-premise...

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Posted in: Cloud Applications