Industry News and Articles

Increase Productivity and Efficiency with Web Conferencing

April 17th, 2024 by admin

Two people video conferencing with their mobile phones

Today, the way we conduct business is evolving at an unprecedented rate. One of the most significant shifts in recent years has been the widespread adoption of video conferencing technology. What was once considered a luxury or a novelty has become...

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Posted in: Business Communications

Stay Connected with Convergence Cloud UCaaS

April 1st, 2024 by admin

Two people video conferencing with mobile phones

Convergence Cloud UCaaS transforms communication with its cloud-based solution. It simplifies collaboration across teams and locations, providing unified communication tools, flexibility, and scalability. Companies that utilize it can experience...

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Posted in: Cloud Applications

Increase Employee Mobility with Hosted PBX Solutions

February 1st, 2024 by admin

A person dialing an office desk phone

The concept of traditional office spaces is evolving rapidly. As remote work becomes increasingly prevalent, organizations seek innovative solutions to enhance employee mobility and ensure seamless communication. One such solution gaining prominence...

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Posted in: Business Communications

How Does a Contact Center Improve Customer Service?

January 16th, 2024 by admin

People at work stations answering their desk phones

Imagine a buzzing hive of activity where customer support agents don their virtual capes and swoop in to save the day. It's not just about answering questions; it's about creating an experience, a connection between the brand and the customer. ...

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Posted in: Services

What are the Benefits of Structured Cabling Systems?

January 2nd, 2024 by admin

Structured cables

Chaos, confusion, and cords – they come in threes. Your business's digital life needs structure and what better way to organize it than tapping into the benefits offered by structured cabling systems? Structured cabling ensures that your...

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Posted in: Services

Why Your Business Needs Intrusion Detection & Deterrence

October 2nd, 2023 by admin

A person in a hoodie on a computer conveying the dangers of hacking

In today's digital age, businesses rely heavily on technology and data to operate efficiently and compete in the market. However, with the increasing reliance on digital infrastructure comes the growing threat of cyber-attacks and unauthorized access....

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Posted in: Business Communications

Why Current Technology Assurance Program Has Value in today's Industry

September 18th, 2023 by admin

A person with a tie holding a tablet

In today's rapidly evolving technological landscape, businesses across industries are becoming increasingly dependent on technology to drive innovation, streamline operations, and stay competitive. As a result, the importance of ensuring the reliability,...

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Posted in: Services

The Benefits of UCaaS with CRM Integration

June 16th, 2023 by admin

A woman working from home while talking on her cellphone

UCaaS (Unified Communications as a Service) is becoming increasingly popular as businesses look for new and innovative ways to improve customer service. With UCaaS, companies can access all their communication tools (such as voice, chat, video conferencing,...

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Posted in: Services

The Difference Video Conferencing Solutions Can Make for a Business

May 23rd, 2023 by admin

A man working from home and using video conferencing technology to communicate with his co-workers.

Video conferencing solutions can provide a business with an array of benefits. From improved collaboration between colleagues and clients to reduced travel expenses, video conferencing solutions make it easy for businesses to stay connected no matter...

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Posted in: Cloud Applications, Business Communications, Services

The Benefits of Convergence Cloud Managed Wi-Fi

May 10th, 2023 by admin

Learn all about the reasons you should get Convergence cloud managed Wi-Fi

The Convergence Cloud Managed Wi-Fi is a revolutionary new way to manage your office's wireless network. This cloud-based system allows you to monitor and control your entire office's wireless network from anywhere in the world. With the Convergence...

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Posted in: Cloud Applications

Building-Wide Wi-Fi for Business (2019 Update)

December 4th, 2019 by admin

Young Business Team Having Discussion In Front of Window

As businesses rely increasingly on cloud applications, the most important aspect of office infrastructure is shifting from processing speed to connectivity. A worker with robust, low-latency connectivity to the Internet can be more productive than...

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Posted in: Business Communications