Industry News and Articles

Convergence Cloud Security Offerings

March 1st, 2024 by admin

A digital blue shield with the word protection over it

With the advent of advanced technologies, traditional security systems may fall short of providing comprehensive protection. Convergence Solutions offers a game-changing solution with its Convergence Cloud Security Platform. Let's explore...

Read Full Story »

Posted in: Services

Be More Productive with UCaaS Solutions

February 15th, 2024 by admin

A group of people at a table with devices that all connect and provide unfieid communications

Optimizing communication and collaboration is the key to sustained growth and success of modern business. Unified Communications as a Service (UCaaS) solutions have emerged as a game-changer, offering businesses a comprehensive platform to enhance...

Read Full Story »

Posted in: Services

How Does a Contact Center Improve Customer Service?

January 16th, 2024 by admin

People at work stations answering their desk phones

Imagine a buzzing hive of activity where customer support agents don their virtual capes and swoop in to save the day. It's not just about answering questions; it's about creating an experience, a connection between the brand and the customer. ...

Read Full Story »

Posted in: Services

What are the Benefits of Structured Cabling Systems?

January 2nd, 2024 by admin

Structured cables

Chaos, confusion, and cords – they come in threes. Your business's digital life needs structure and what better way to organize it than tapping into the benefits offered by structured cabling systems? Structured cabling ensures that your...

Read Full Story »

Posted in: Services

Why Your Company Should Utilize Cloud-Based Access Control

December 18th, 2023 by admin

A hand touching a phone screen with a lock on it

More recently, technological developments have focused on improving commercial security and business efficiency; access control systems are now the industry norm. However, an increasing number of businesses are now opting for cloud-based access...

Read Full Story »

Posted in: Services

What Are the Benefits of Video Conferencing Solutions

December 1st, 2023 by admin

A person holding a mobile phone with a video conference including other coworkers

Modern businesses rely on digital tools for business communication. Digital resources are highly efficient, cost-effective, and time-saving, making them ideal for business operations. One of the most valuable aspects of digitalization is video conferencing....

Read Full Story »

Posted in: Services

Why Your Company Should Utilize UCaaS/CRM Integration

November 16th, 2023 by admin

Person using a phone for communication

In the digital age, businesses must be agile and responsive to customer needs. UCaaS with CRM integration is your secret weapon to achieve this and more. Whether you run a small setup from home or an enterprise, connecting with customers effectively...

Read Full Story »

Posted in: Services

Why Should Your Company Use Business Messaging Services

October 16th, 2023 by admin

A person excitedly looking at their phone

In today's digital-first world, it's tough to get customers' attention. Traditional marketing methods like email and cold calls are often lost in the noise. But there's a new way to reach your customers that's more effective and engaging: business...

Read Full Story »

Posted in: Services

Why Current Technology Assurance Program Has Value in today's Industry

September 18th, 2023 by admin

A person with a tie holding a tablet

In today's rapidly evolving technological landscape, businesses across industries are becoming increasingly dependent on technology to drive innovation, streamline operations, and stay competitive. As a result, the importance of ensuring the reliability,...

Read Full Story »

Posted in: Services

The Benefits of UCaaS with CRM Integration

June 16th, 2023 by admin

A woman working from home while talking on her cellphone

UCaaS (Unified Communications as a Service) is becoming increasingly popular as businesses look for new and innovative ways to improve customer service. With UCaaS, companies can access all their communication tools (such as voice, chat, video conferencing,...

Read Full Story »

Posted in: Services

Benefits of Convergence Cloud UCaaS

June 1st, 2023 by admin

 Learn all about the ways you can benefit from Convergence Cloud UCaaS

Convergence Cloud UCaaS (Unified Communications as a Service) is an innovative platform that simplifies and streamlines communication across organizations. It offers a comprehensive suite of services, including voice, video conferencing,...

Read Full Story »

Posted in: Services

The Difference Video Conferencing Solutions Can Make for a Business

May 23rd, 2023 by admin

A man working from home and using video conferencing technology to communicate with his co-workers.

Video conferencing solutions can provide a business with an array of benefits. From improved collaboration between colleagues and clients to reduced travel expenses, video conferencing solutions make it easy for businesses to stay connected no matter...

Read Full Story »

Posted in: Cloud Applications, Business Communications, Services

Convergence Cloud New Physical Building Security Platform Offerings

March 20th, 2023 by admin

A man looking over blueprints on a desk that is covered in security systems.

Security Alarms, Surveillance, & Access Control All in One Physical Security System The Convergence Cloud Security Platform is a comprehensive security and alarm system that ensures your building is safe and secure. This system can replace an existing...

Read Full Story »

Posted in: Services