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Business can be unpredictable; technology is complex and changes constantly. You want a telecom provider that works for your business and keeps it simple. That's Convergence.
January 16th, 2024 by admin
Imagine a buzzing hive of activity where customer support agents don their virtual capes and swoop in to save the day. It's not just about answering questions; it's about creating an experience, a connection between the brand and the customer. ...
Posted in: Services
November 2nd, 2023 by admin
Businesses are not very fond of modern technologies because they tend to be disruptive. This is why they have yet to adopt the Cloud. The fact is that cloud computing offers a business scalability, flexibility, and cost-efficiency. If you are hesitant...
Posted in: Cloud Applications
October 16th, 2023 by admin
In today's digital-first world, it's tough to get customers' attention. Traditional marketing methods like email and cold calls are often lost in the noise. But there's a new way to reach your customers that's more effective and engaging: business...
Posted in: Services
July 3rd, 2023 by admin
In today's fast-paced business landscape, effective communication is paramount to success. Whether it's collaborating with team members, connecting with clients, or managing remote employees, businesses rely on streamlined communication...
Posted in: Cloud Applications
April 25th, 2023 by admin
Over the past few years, cloud-based contact centers have become increasingly popular. For businesses that want to streamline their customer service operations and reduce costs, a cloud call center offers a multitude of features such as auto attendant...
Posted in: Business Communications
March 9th, 2023 by admin
The cloud is a major buzzword in tech, but what does it mean for your business? The cloud can be an incredibly useful tool for businesses of all sizes. From startups to enterprise corporations, the cloud can help you improve efficiency, increase scalability...
Posted in: Cloud Applications
February 10th, 2023 by admin
ConvergenceCloud Business Messaging is a cloud-based messaging platform that provides businesses of all sizes with powerful tools and features to help them stay connected with their customers. With ConvergenceCloud Business Messaging, business owners...
Posted in: Cloud Applications
January 25th, 2023 by admin
Convergence cloud is a subscription-based platform that enables organizations to securely manage, deploy and monitor their applications in the cloud. The cloud platform helps organizations quickly and easily develop, deploy, and maintain applications...
Posted in: Cloud Applications
November 18th, 2022 by admin
VoIP systems are revolutionizing the way businesses communicate. By using the internet to connect phone calls, VoIP systems offer many advantages over traditional phone systems. Perhaps the most significant advantage is cost savings. VoIP systems typically...
Posted in: Cloud Applications, Business Communications
July 12th, 2022 by admin
The advancing times have helped companies utilize several new technologies for their benefit. These technologies and recent inventions have helped businesses run smoother than before, bringing even more convenience. While...
Posted in: Business Communications
June 9th, 2022 by admin
Sometimes taking business calls becomes a challenging task. So many things cause an interruption in communication, which can tarnish the company's reputation. When you are unable properly contact your dealers, investors, or anyone linked with the...
Posted in: Business Communications
March 17th, 2021 by admin
If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone...
Posted in: Business Communications
January 13th, 2021 by admin
If there were a war between hosted VoIP and on-premise PBX solutions, then historically, there would have been no clear victor. The field was split fairly evenly between SMBs and enterprises, with the majority of large organizations preferring on-premise...
Posted in: Cloud Applications
November 18th, 2020 by admin
Businesses with a significant investment in premise-based equipment can feel torn between the frying pan and the fryer. The first fire is the exorbitant costs of traditional telephony. The second fire is the investment in premise-based equipment....
Posted in: Cloud Applications