April 25th, 2023 by admin
Over the past few years, cloud-based contact centers have become increasingly popular. For businesses that want to streamline their customer service operations and reduce costs, a cloud call center offers a multitude of features such as auto attendant...
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Tags: call recording, cloud solutions, Convergence Cloud, hosted solutions, phone systems, telecommunications
Posted in: Business Communications
May 19th, 2021 by admin
Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage.
Keeping customer information secure is more than a compliance issue. It’s a trust issue. Yes,...
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Tags: business technology, call recording, compliance, security
Posted in: Cloud Applications